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Shipping Info

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Shipping FAQs

All small e-commerce business owners (including DIY Sports Art) at some point have to make a decision whether to include the cost of shipping into the product price or charge separately for shipping. Rather than add the cost of shipping to the product price we’ve chosen to charge it separately, so customers that order multiple products are not being double charged for shipping, ultimately saving you, the customer, money.
DIY Sports Art kits are a premium product. Each kit uses 280gsm linen canvas, is 16” x 20” and comes pre-framed on 5/8” pine wood stretcher bars, making each kit weigh over 1.5 pounds. The shipping cost usually ranges from $9 – $13 depending on the destination in the continental United States. We usually take a small loss on shipping costs but choose to do a flat rate shipping to create a more seamless experience and easy to estimate final cost for you, the customer.

We only ship to the continental United States currently. Due to our warehouse location and the size and weight of our kits, the shipping cost is prohibitive to ship internationally. However, if don’t live in the continental United States are still interested in purchasing a DIY Sports Art kit, please reach out on [email protected] and we can find the best way to get our product to you.

DIY Sports Art uses a variety of shipping partners (FedEX, UPS & USPS). Depending on the total size/weight of your order we choose the most efficient shipping partner to ship your order with. All orders within the continental United States are usually received within 3 – 6 business days.
All orders received by 12pm EST will be shipped out that day. Order placed after 12pm EST will be shipped the following day.

For all orders placed a confirmation email will be sent within 24 hours. If 24 hours has passed and you have not received a confirmation email for the order, please reach out immediately at [email protected].

DIY Sports Art does not offer expedited shipping as a standard option. However, if would like expedited shipping, please contact us at [email protected] and we can work out what the expedited shipping cost will be, and you can choose if you would like proceed.

Orders can be shipped within the continental US, except to P.O. Boxes
The minimum order value to qualify for free shipping is $75.

Of course! You can check your order status and tracking any time after the order has been placed from your My Account page. Tracking information will also be emailed to you when the order ships.

Unfortunately, the shipping address and order contents cannot be changed after an order has been processed. If the order has not been processed, then it may be possible to make changes.

An email address is required to place your order online.

The checkout process contains three easy steps:

  1. Shipping
  2. Payment
  3. Order Review


For your protection, please double check your shipping information prior to submitting your order. Your shipping address cannot be changed once the order has been processed.

You can place your order using a credit card or PayPal.

To prevent your order from being flagged or possibly rejected, enter your name in the order entry form exactly as it appears on your credit card and fill out yourcredit card billing address as it appears on your credit card statement.

If you are missing an item from your order please contact us on [email protected] and we will get the issue rectified.

If you are not satisfied with your purchase or had a change of heart, we are here to help.

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, the item must be unused, in it’s original packaging, and in the same condition you received it.

For detailed information on returns please visit the Returns Page

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