Frequently Asked Questions
FAQ
- Enhance fine motor skills
- Improve concentration
- Relieve stress and anxiety
- Help you relax
All small e-commerce business owners (including DIY Sports Art) at some point have to make a decision whether to include the cost of shipping into the product price or charge separately for shipping. Rather than add the cost of shipping to the product price we’ve chosen to charge it separately, so customers that order multiple products are not being double charged for shipping, ultimately saving you, the customer, money.
DIY Sports Art kits are a premium product. Each kit uses 280gsm linen canvas, is 16” x 20” and comes pre-framed on 5/8” pine wood stretcher bars, making each kit weigh over 1.5 pounds. The shipping cost usually ranges from $9 – $13 depending on the destination in the continental United States. We usually take a small loss on shipping costs but choose to do a flat rate shipping to create a more seamless experience and easy to estimate final cost for you, the customer.
We only ship to the continental United States currently. Due to our warehouse location and the size and weight of our kits, the shipping cost is prohibitive to ship internationally. However, if don’t live in the continental United States are still interested in purchasing a DIY Sports Art kit, please reach out on [email protected] and we can find the best way to get our product to you.
All orders received by 12pm EST will be shipped out that day. Order placed after 12pm EST will be shipped the following day.
For all orders placed a confirmation email will be sent within 24 hours. If 24 hours has passed and you have not received a confirmation email for the order, please reach out immediately at [email protected].
DIY Sports Art does not offer expedited shipping as a standard option. However, if would like expedited shipping, please contact us at [email protected] and we can work out what the expedited shipping cost will be, and you can choose if you would like proceed.
Orders can be shipped within the continental US, except to P.O. Boxes
The minimum order value to qualify for free shipping is $75.
Of course! You can check your order status any time after it’s placed from the My Account page. Tracking information will also be emailed to you when the order ships.
Unfortunately, the shipping address and order contents cannot be changed after an order has been processed. If the order has not been processed, then it may be possible to make changes.
- Shipping
- Payment
- Order Review
If you are missing an item from your order please contact us on [email protected] and we will get the issue rectified.
If you are not satisfied with your purchase, we are here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, the item must be unused, in it’s original packaging, and in the same condition you received it.
To begin the return process, please contact us on [email protected] and include the following information:
- The order number included in your order confirmation email
- The email address used to please the order
- The full name and address of the purchaser
We strive to ensure that all orders are fulfilled accurately. But sometimes mistakes do happen, and we apologize for that. Please contact us at [email protected] along with your order number and we will rectify the issue.
If you are not satisfied with your purchase, we are here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, the item must be unused, in it’s original packaging, and in the same condition you received it.
To begin the return process, please contact us on [email protected] and include the following information:
- The order number included in your order confirmation email
- The email address used to please the order
- The full name and address of the purchaser
We strive to ensure that all orders are fulfilled accurately. But sometimes mistakes do happen, and we apologize for that. Please contact us at [email protected] along with your order number and we will rectify the issue.
Your DIY Sports Art kit includes everything you need to create your own Fan Art Masterpiece. Each kit includes:
- Framed Canvas – Finely woven 280 gsm cotton blend canvas on a pine wood frame
- Paints – Numbered Acrylic paints (safe, odorless, non-toxic paints)
- Paintbrushes – Set of 3 standard paintbrushes (1x small, 1x medium, 1x large)
- Hanging Kit – 2 hangers and screws to hang your completed canvas
- Rendering – Reference print with color key
- Polish – To be applied onto of your finished painting to add brightness and preserve the finished painting
Each DIY Sports Art kit is assigned a difficulty rating based on how complex the image is and the number of small segments that need to be painted. The tier ratings are below:
Rookie: Simpler to paint, less complex image design with a relatively plain background and a low number of small segments and fine detail work to be painted
Veteran: Medium complexity player image with a simpler background. Will contain a moderate number of small segments and fine detail painting work
All-Pro: A high complexity image design with a large number of small segments and fine detail painting to be done
Hall of Famer: The image design is made up almost entirely of small segments and fine detail painting work. We do not recommend purchasing a Hall of Famer level painting as your first DIY Sports Art kit, unless you are an experienced painter.
Short answer, yes. It is basically coloring in the lines with a paintbrush. You don’t need any previous painting experience at all. Just be patient and take time to fill in all those colors evenly. However, DIY Sports Art kits do range in difficulty. The more complex paintings with a greater number of small segments that need to be painted are rated in a higher difficulty tier and require more patience. Please refer to the FAQ on difficulty rating for more information.
We strive to always be bringing out new designs. We produce each of our designs in limited quantity which allows us to always bring out new designs (usually every 3 months). Please reach out and let us know what team or player you are interested in, and we will try and produce a kit of that player or team in our next production cycle.
Follow us on social media, to stay up to date of when new designs are dropping.
Here are 5 tips to help on how to get started with your DIY (Do-It-Yourself) Sports Art kit:
- Find a comfortable well-lit room with a desk or table to paint on. Clear the space of anything that should not get dirty or wet – paint always seems to find its way onto something other than the canvas.
- Set up your painting area by getting out your canvas, paints, paintbrushes, a container of water to wash your brushes, some paper towels and your magnifying glass (a magnifying glass can be very helpful for painting small areas. Many of our customers swear by them).
- Take a digital picture of your canvas with your phone. This will give you a permanent reference that you can zoom in on that you can never spill paint on, tear or lose.
- Dip the tip of each paint brush into a paint pod and take a few practice strokes on a blank piece of paper. This will give you a feel for the paint brush, their sizes and respective stroke.
- Be patient, take your time, and most importantly have as much fun when creating your masterpiece as possible, while enjoying the calming and stress relieving benefits of painting.
Now you’re ready to have fun and start your painting journey.
For a more detailed list of instructions and tips, please refer to instructions included in your product box, this document, or the Product Tutorials & Tips section of the FAQ.
Well, that depends on your eyesight and the complexity of the design that you are painting. A magnifying glass can be very helpful and several of our customers swear by using one – even people with great eyesight can use a little help from a magnifying glass when painting small areas and fine detail.
No. Every DIY Sports Art kit is all-inclusive and comes with 3 paintbrushes to use for your painting. However, we do highly recommend getting an extra set of Premium Paintbrushes. The extra paintbrushes allow you to spend more time painting and less time washing. The Premium Paintbrushes also give you a more professional experience, allow for painting finer detail, and a more comfortable painting experience because of their ergonomic design.
The time to complete your DIY Sports Art kit will vary depending on how fast of painter you are, and the hours or time applied to working on it. These kits are a relaxing art form which can be completed quickly over a couple days or enjoyed a little at a time over a series of weeks. One thing is for sure, when you finish your painting, it will be something you can be proud of, call your own and had fun doing.
For a more detailed list of instructions and tips, please refer to this document.
Moisten your brush before putting it in the paint. Dip the brush in a cup of water and then dry the excess water off on a paper towel before dipping the tip of your brush into the paint pod. Test out your brushes on a spare piece of paper to get a feel for the brush stroke & size. Once you have tested your brushes, you are ready to being your painting journey.
Generally, it is recommended to work from the top-left to the bottom-right of the canvas (or top-right to bottom-left if you are left-handed). This helps you avoid your arm hitting wet paint on the canvas and creating smudges.
There are no rules, find what works for you and paint your heart out! Though we recommend starting with large areas first. Starting with the large areas first will help you get used to the paintbrushes and refine your brush stroke before moving onto smaller areas. It also helps you better visualize how the final painting will turn out.
No. There isn’t a particular order to use the paint colors in, but we do recommend that you only paint one color at a time. Then wash and dry your brush completely before moving on to a different color.
We recommend to only use one paint color at a time for 2 reasons. This will reduce the amount of time you spend cleaning brushes if you are frequently changing colors. Also, water-based acrylic paints dry quickly, so if you’re using only 1 paint color at a time, the others can remain closed and prevent them from drying.
Dip the tip: A paintbrush requires a surprisingly small amount of paint to work so only dip the very tip in. While it is tempting to dunk the whole brush in the paint, using just the tip of the paintbrush will increase the precision of your strokes and help you stay within the lines. It also prevents paint from drying up in the bristles closer to the handle. Using just the tip will also conserve paint so you will have plenty leftover for touch-ups!
If you painted an area with the wrong color – don’t fret. Just allow the area to dry, then repaint the area using the correct color.
If you have applied a layer of paint and the number is still visible, simply apply another layer of paint to that section.
Yes. Never skip from one color to the other without first cleaning your brushes thoroughly. To achieve a vibrant and crisp painting, clean your brushes well between colors so that the paint applies smoothly and without being tainted by another color.
Yes. Be patient and let the first color dry before starting a new one. Acrylic paints dry quick and this usually takes about 5- 15 minutes. Waiting before starting a new color helps to avoid smudges and paint colors accidently mixing.
The paint is a water-based acrylic (not harmful to water or marine life). However, it does dry quickly, so keep the pods closed if you are not using them or leaving them for a while.
If you find that a paint pod has dried up a little or a little too thick, add a drop or 2 of warm water and mix it with a toothpick to bring it back to life.
Keep a toothpick handy. The fine point of a toothpick makes filling very tiny areas much easier and more controlled than even the finest paintbrush.
Yay! Be proud of the artwork you have created.
After you are done painting, you are ready for polish and hanging of your fan art masterpiece. Once your painting is completely dry, you can apply the polish lightly over the entire canvas. The polish adds a layer of protection and gives the painting a finished sheen. Using the wall hangers provided in the kit, your painting is now ready for hanging and showing off to the world.
We love seeing the artwork our customers create. We encourage you to send us a picture of finished painting over email or through social channels.
